Shipping Policy

Effective date: November 7, 2026

Precision.Werk ships from Southern California. Many items also ship directly from the manufacturer.

Where We Ship

• We ship within the United States only. We do not ship internationally.
• Some products, such as certain magazines, cannot be shipped to states or areas that restrict them. Checkout will not offer shipping for restricted items to those destinations. You are responsible for knowing and following the laws where you live. We may cancel and refund any order we believe cannot legally be shipped to its destination.
• We do not ship firearms or ammunition through this website.

Processing Time

• In-stock items usually ship within 1–2 business days after payment clears. Orders placed on weekends or holidays are processed on the next business day.
• Orders may be held for address or fraud verification. If we can't verify an order, we may cancel and refund it.
• Processing may take longer during sales, holidays and busy periods.

Backordered and Drop-Ship Items

• Items marked "Backordered – Contact Us for ETA" are not in stock and are ordered from the manufacturer for you. Any ETA is the manufacturer's estimate and is not guaranteed. Lead times may change without notice.
• Many items ship directly from the manufacturer, so they may arrive in separate packages or on different dates.
• If an order contains both in-stock and backordered items, we will decide how to ship it, either in parts or once it is complete. Please contact us if you have a preference.
• Cancelling a backordered item is subject to a 15% restocking fee. See our Return & Refund Policy.

Shipping Rates and Delivery

• Shipping rates are calculated and shown at checkout. Any promotions in effect will be shown there too.
• Delivery times are carrier estimates and are not guaranteed. We are not responsible for carrier delays, weather, holidays or other events beyond our control, and shipping charges are not refunded because of delays.
• Original shipping charges are non-refundable.

Address Accuracy

• Please check your shipping address carefully, including the apartment or suite number. We are not responsible for orders that are delayed or lost because of an incorrect or incomplete address. If a package is undeliverable or refused, you will be charged the cost of re-shipping it.
• Once an order ships, we can't change the address or redirect the package.
• Some carriers cannot deliver to every address type. If yours can't be served, we will contact you.

Tracking

You will receive a tracking number by email when your order ships. If you don't get one within a few business days, please contact us.

Shipping Protection (Route)

• Route shipping protection is offered at checkout. It covers packages that are lost, stolen or damaged in transit. If you purchase Route, file your claim directly with Route and follow Route's claim timelines.
• If you decline Route protection, Precision.Werk is not responsible for packages that are lost, stolen or damaged after they are handed to the carrier, including packages marked "delivered." We will share tracking information to help you with a carrier claim.
• Route fees are non-refundable.

Damaged or Missing Items

Inspect your package on arrival. Report damage, loss, missing items or wrong items within 48 hours of delivery, with photos of the box, the label and the items. Keep all packaging until your claim is resolved.

Contact

626-757-2289 · support@precisionwerk.com Precision.Werk, 1005 E Las Tunas Dr #610, San Gabriel, CA 91776